Shipping policy
Welcome to ALM STORE. We deliver men's and kids' clothing across Pakistan.
1. Delivery Coverage
We currently offer delivery throughout Pakistan, including major cities and most other serviceable areas.
2. Delivery Time
Orders are generally delivered within 3–7 working days after confirmation.
Delivery to remote areas may take additional time depending on the courier service and location.
Please note that delivery times are estimates and may be affected by public holidays, weather conditions, courier delays, or other circumstances beyond our control.
3. Order Processing
Orders are usually processed within 1–2 working days.
For Cash on Delivery (COD) orders, we may contact you by phone or message to confirm your order before dispatch.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated to the customer before the order is dispatched.
[Add your shipping charges here, e.g. "Flat delivery charges of Rs. 200 across Pakistan."]
5. Cash on Delivery (COD)
Cash on Delivery is available for eligible orders across Pakistan.
The customer must pay the complete order amount to the courier at the time of delivery.
Customers are requested to provide a valid and reachable phone number and complete delivery address when placing an order.
6. Incorrect or Incomplete Address
Customers are responsible for providing accurate delivery information.
If an order cannot be delivered because of an incorrect, incomplete, or unreachable address or phone number, additional delivery charges may apply for re-shipping.
7. Delayed or Failed Delivery
If your order is delayed, please contact us at:
Email: [Your Email Address]
WhatsApp/Phone: [Your Phone Number]
We will coordinate with the courier and assist you in tracking your order.
8. Order Tracking
Once your order has been dispatched, tracking information may be provided to you through WhatsApp, SMS, email, or another available communication method.
9. Damaged Package
If your package appears visibly damaged at the time of delivery, please contact us as soon as possible and provide photographs/videos of the package and product.
For further details, please see our Return & Exchange Policy.
10. Contact Us
If you have any questions regarding shipping or your order, please contact us:
ALM STORE
Email: [Your Email Address]
Phone/WhatsApp: [Your Phone Number]
Address: [Your Business Address]